Frequently Asked Questions
Use a plastic scraper to collect the pollen build-up. Do not use a metal scraper as it might scratch the coating on the grate and the blade. Use a cloth with rubbing alcohol to finish cleaning it.
Soak the bag in warm water, rub off the build up. You can also soak it in rubbing alcohol for a short amount of time, rub off the residue and simply pass it through some running water to finish cleaning it.
Blade height adjustment instructions can be found for each machine on their respective instruction sheet. Please find below the Users instructions for each machine.
Trimpro blades are made of tempered steel which makes them very tough and gives them a great lifespan. It is important for the quality of your manicure to keep them sharp. We recommend to have them sharpened every 6 months to every year (highly depending on usage).
Sharpening the blade on Trimpro trimmers is a simple process. The most important part of the process is that YOU SHOULD NOT REMOVE THE BLADE FROM THE HUB TO WHICH IT IS ATTACHED. The tempered steel blades are balanced on the aluminum hub, allowing optimal operation of the trimmers. If the blade is separated from the hub there is no guaranty that the assembly will be balanced when you put it back into the machine.
Sharpening instructions can be found for each machine on their respective instruction sheet. Please find below the users instructions for each machine.
On every machine (except the Rotor) you can bend the flaps upwards to reduce their angle. This creates less air displacement, thus decreasing the amount of suction. You can bend the flaps downwards to increase their angle. This creates more air displacement thus increasing the amount of suction.
*CAUTION: When bending the flaps downwards, make sure the flaps do not hit the metal wire brake line.
There is one year warranty for defective parts. If you are making a warranty claim, please have in hand the serial number engraved on the underside of the frame of the machine (s/n). Europe may have different warranty terms & conditions. Please contact us at firstname.lastname@example.org for more information.
Fill oil instructions can be found on the Jack Puck instruction sheet (see below). It may be necessary to purge air from the hydraulic system after filling the Jack Puck.
- Make sure release valve is closed.
- Turn release valve counter clockwise one full turn to open.
- Pump handle rapidly for eight full strokes.
- Turn release valve clockwise to close valve.
- Pump handle until the saddle reaches maximum height to remove trapped air in the arm.
- Turn release valve counter clockwise one full turn and lower saddle to the lowest position. Use force if necessary.
- Turn release valve clockwise to closed position and check for proper pump action. It may be necessary